Contact
Last updated 21 September 2026
Support
Email [email protected] for help with the product, your account, or anything that is not working. We aim to reply within 2 business days. Priority support is included on the Professional plan.
When something is broken it helps to include the page you were on, what you expected, and what happened instead.
Sales and Enterprise
For Enterprise, custom automation, or anything that does not fit the published plans, use the same address and say what you are trying to do. Pricing for the standard plans is on the pricing page, with a calculator to estimate your monthly usage.
Billing and refunds
Billing questions go to the same address. Refunds are covered by our Refund Policy: a 3 day window on a first payment, subject to a usage limit.
Who you are dealing with
MawqAI is provided by MawqAI, operated by Mostafa M. Talaat, based in the Kingdom of Saudi Arabia. Subscriptions may be sold through a payment provider acting as merchant of record, in which case that provider appears as the seller on your card statement and receipt.
Security reports
If you believe you have found a security issue, email [email protected] with the details and give us a reasonable chance to fix it before disclosing it publicly. We will acknowledge the report and keep you updated.
Questions about this page? Email [email protected].