Refund Policy

If MawqAI is not right for you, ask for a refund within 14 days of your first payment and you get that payment back in full. You do not need to give a reason. The 14 days run from the date of the first charge on a new subscription, not from each renewal.

Subscriptions bought on this website are sold by Paddle.com Market Ltd ("Paddle"), our merchant of record. Paddle issues the refund to the original payment method, under Paddle's buyer terms.

After 14 days, payments are not refundable. You can cancel at any time and your subscription will stop renewing. Access continues to the end of the period you have already paid for, so cancelling midway through a month does not cut off your service that day.

We do not charge a cancellation fee and we do not require notice.

Enterprise agreements are governed by the terms of the signed contract, which take precedence over this page where they differ.

This policy covers changing your mind. It does not limit your rights where the service is faulty or not delivered. If MawqAI is not working as described, contact us and we will fix it or refund you regardless of the 14 days above.

Email [email protected] from the address on the account and tell us you would like a refund, or reply to your Paddle receipt. You do not need to give a reason. We aim to reply within 2 business days, and refunds are returned to the original payment method.